Terms and Conditions



An Account application is required to process your order. This application must be completed in full in order to be processed. If a purchase is subject to resale, please complete and submit a resale certificate with this application. Our office is open Monday thru Satursday, 9am – 5:00pm PST. Orders are not processed on weekends.

Minimum order and Pricing: 

– Minimum order of (US) $200 dollars is required.

Order Acceptance: 

– All orders are subject to final approval and acceptance by KH wireless.

– All orders remain the property of KH wireless unless the customer pays the items in full.

Product Inspection: 

Inspection of all items purchased from KH wireless, is the sole responsibility of the customer, this inspection must be made within seven (7) business days of invoice date.

– KH wireless is not responsible for missing items after seven (7) business days of invoice date, regardless of error of fault.


– All returns must have a return merchandise authorization from sales representative.

– Only return the specific quantities and the products damaged on the road.

– The customer pays “In-bound” freight and “Out-bound” freight is paid by KH Wireless.

– All returns for credit are subject to restocking fee.

– Defective items are exchanged for the same title only.

Refused shipments: 

– All claims for incorrect shipment must be received within seven (7) days from the invoice date.

– Freight damage claims should be filed directly with carrier.

– If the purchaser refuses to accept shipment for any reason, KH wireless is entitled to a twenty five (25) percent restocking fee from the total of the purchase.


– KH wireless will make every effort to ship the merchandise as soon as possible.

– We are not responsible for orders not shipped out on the date of order.

– All orders will be made via UPS or Federal express unless otherwise specified.

– All risk of loss and damage in transit shall be borne by the customer.


– Discover, MasterCard, Visa and American Express credit cards are accepted.

– Acceptable payments for Cash ON Delivery (C.O.D.) accounts are cashier’s check, money order or company check.

– Personal checks and temporary checks will not be accepted.